Mobilink Insurance Service

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Mobilink has always been at the forefront when it comes to innovative Value Added Services which have furthered its vision of reshaping lives across Pakistan. Once again, Mobilink brings a service which keeps in mind not only its millions of customers, but goes a step further by showing its care for its customers’ loved ones as well.

Mobilink in collaboration with EFU General Insurance Limited introduces for the first time in Pakistan, accidental death insurance of Rs. 300,000 for all Mobilink customers.

How to avail insurance facility:

Follow the simple steps given below to avail this facility:

1. SMS ‘REG’ to 1600

2. A verification message will be sent with your personal details. You need to confirm the details by sending “Y” if correct or “N” otherwise.

3. If you reply with “Y” you will be asked to provide the following information:

- Your postal address

- Beneficiary’s name

- Your relationship with the beneficiary

- Beneficiary’s postal address

- Beneficiary’s CNIC

4. After providing above mentioned information you’ll be sent a confirmation message. You will be asked to reply to that message to confirm your registration to the insurance facility.

5. A Reference ID will be sent to you once your registration process is complete. Your insurance certificate will be delivered to your provided address in 15-20 working days.

6. In case you do not receive your insurance certificate within 15 to 20 working days of registration, you can contact EFU (address given below) and show the Reference ID SMS to the EFU representative to get your insurance certificate.

Charges:
The insurance confirmation SMS is charged at Rs 15 + tax/year
All additional SMS will be charged at Rs 1 + tax / SMS

Terms & Conditions:

- In order to avail this insurance facility the SIM CARD, on which the service has been obtained, should be valid & registered in insured user’s name. For avoidance of doubt, only registered users shall be eligible to avail this insurance facility.

- Following documents will be required by the beneficiary to claim the insurance cover:

a. Duly completed and signed claim form

b. Certified medical/postmortem report

c. Death certificate

d. Deceased’s CNIC

e. Beneficiary’s CNIC or Form B

f. Any other document required by the investigator appointed

EFU’s Office contact details:

EFU’s Corporate Division8th Floor, Business Plaza, Mumtaz Hasan Road Off I.I. Chundrigar Road, KarachiTel: 021-2425898, 2428965-9 Fax: 021-2428119, 2428290