Friday, July 10, 2009

Reconect yourself with PTCL

Pin It

Year 2009-10 has been declared as the “year of customer care and gain” whereby all efforts are directed towards retaining existing customers.

-Incentives being offered for restoration of services
-New simplified procedure for Landline restoration
-New Products and Services available for Landline users

PTCL Management has approved a number of incentives for customers who want to come back to PTCL and get their services restored. They are:
-Rs. 500/- Restoration Charges have been waived off for all customers who want their services restored
-Waiver of all fixed charges for the months in which the customer has no variable charges (usage) from the total outstanding amount.
-Payment of outstanding amount in a number of installments and restoration of services on payment of 1st installment
-Convenient re-activation process

Re-Connection Procedure
-Customers who wish to reconnect their PTCL landline, can now simply call 1236, select option 7 and talk to a CSR for restoration of services.
-The customers’ request will be forwarded to the concerned region and the operations team will visit the customer premises, for initiating the restoration process.

No comments:


Mobi Revolution | Telecommunication News | Latest Mobile Phones | Copyright © 2009 | Original Design By Deluxe Themes | Converted To Blogger By Technolizard