Friday, November 13, 2009

Zong Consumer Promo a new concept..

Pin It Zong Consumer Promo

ZONG brings a totally new concept for consumer promo:

1.The customer will be given 30 free on-net minutes when he/she reactivates the Zong SIM and dial 919.

2.The customers will also get 50% free minutes on the amount of his/her monthly recharge from 6th November – 6th December.

3.Reactivating subscribers will also get a chance to win a grand prize of Suzuki cultus by using his/her SIM everyday during the campaign period .

Qualifying Customers
All Zong subscribers who have not used their Zong SIM since 1st August qualify for this campaign

Validity of free airtime
10 days after the free minutes and SMS have been posted to the subscriber’s account

-This Offer is being launched for all prepaid packages.
-The customer can check if a customer qualifies for this campaign by dialing 919.
-This is an offer valid from 6th November – 6th December


Who are eligible for this campaign?
All subscribers who have not used their Zong SIM since 1st August 2009.

Who are eligible for free airtime?
All qualifying subscribers who dial 919 and/or recharge their accounts between 6th November 2009 – 6th December 2009.

When will the free airtime be received?
Qualifying subscribers will be given their bonus within 7 days of dialing 919 from their Zong SIM.

Who will qualify for the Luck Draw?
All qualifying subscribers who use their Zong SIM everyday during the campaign period will qualify for the Lucky Draw.

When will the Lucky Draw for Suzuki Cultus be conducted?
Lucky draw for Suzuki cultus will be conducted in the month of December 2009.

Can the subscriber substitute the Suzuki Cultus for cash prize etc?
No Zong will only give out Suzuki Cultus as the lucky draw price and cannot be substituted for any other kind of prize.

What bonus will the MNP subscriber get?
They will get the same bonus as all other subscribers.

What is the expiry of free airtime?
The free airtime will expire in 10 days.

Will the bonus minutes and SMS be carried forward after the expiry?

Can the subscriber port out once he avails the bonus?

What will happen to the subscriber’s bonus if he/she converts to postpaid?
The bonus will be confiscated.

What is the time period of the campaign?
Duration of the campaign is 6th November 2009 – 6th December 2009.

What if customer does not receive his Prize within time, what will complaint procedure?
CS will record the complaint and resolve it.

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