If you are an Overseas Pakistani and have checked from PTA’s website www.pta.gov.pk that there are certain ZONG sims on your name and you are not using them, please follow the instructions below to get these sims unregistered from your name.Details for overseas Pakistani SIM Information 668 - complaint form is as below :
1.Visit PTS’s website www.pta.gov.pk and obtain count of Sims against your NICOP
2.If count of Sims of Zong is found in excess of actual Sims in your use, download form Overseas Pakistani Sim information 668 – complaint form
3.Fill the form and email scanned filled form at customerservices@zong.com.pk along with scanned copy of NICOP (Both sides) and passport.
4.Company will give a reference number to the complaint and your NICOP number will be used for the purpose.
5.Extra Sims registered against your NICOP shall be removed within 24 hours of the receipt of your complaint.
6.Database at PTA’s website will be updated after 45 days. You can confirm removal of extra Sims by revisiting after 45 days.
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