Friday, March 6, 2009

Warid Takes Back Call Summary Report Service

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Warid Customers today received this SMS on their cell phones!

“Dear Customer, You can check your account balance free fo cost by dialing *100#. End of call notification service will not be available from 9th March 2009.

So, don’t expect call summary details from March 9, 2009 – however, you can dial *100# to check remaining balance in your account for free. But if you will check you balance through dialing helpline, then you will be deducted with 50 Paisa plus tax per call.
Sources familiar with
Warid top level management told us that this decision was taken under its policy to enhance network utilization, especially during the peak hours. We understand that call summary details was one of its kind service offered by Warid and some users may miss it, but overall it won’t impact the customer base largely.
Also the good thing about this incident was that Warid informed its customers about this change with an SMS well before the deadline. I hope other companies will follow the trend.

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